Every year, transport refrigeration manufacturer Thermo King measures the performance of its dealers around the world in all aspects of its business, concentrating on both sales and after sales disciplines under the banner of its prestigious and much coveted Platinum Award programme.
Over the past 12 months, Marshall Fleet Solutions has achieved the highest possible level of TK Platinum status in both sales and after sales categories, and now receives this Double Platinum award recognition from Thermo King for the third consecutive year.
“It is pleasing that the Marshall Fleet Solutions team has been rated at the highest level for its performance as one of the leading Thermo King dealers in the world. This is truly recognition of the hard work and devotion of all staff here at the company. Their contribution to this achievement is down to the superb teamwork put in by everyone throughout the year,” said Mark Howell, managing director, Marshall Fleet Solutions.
Mark continues, “In 2017 and 2018, we achieved a similar status, so for MFS to retain the Double Platinum status for 3 years running is not only an excellent result but it also shows that we have continued to provide our Thermo King customers, new and old, with the best 24/7 sales and service support across the UK over the longer term.”
The Thermo King Platinum award is a worldwide standard for training and business ethics for both premises and people. Through continual assessment, it ensures that authorised TK dealers provide the highest level of support for the Thermo King transport refrigeration product range in their respective markets.
“Acknowledging that this award is well received, we also acknowledge that these are challenging times for all businesses and at MFS we are no exception. My recent appointment as managing director, together with a number of key senior management additions to the MFS team, is part of a programme of change being made by the company to address the current marketplace. As a team, we need to ensure that Marshall Fleet Solutions continues to change and innovate to maintain its well-respected position within the UK commercial vehicle industry,” commented Mark Howell.
Founded in 1972 and providing premium sales, service and parts support for the UK distribution industry, Marshall Fleet Solutions is the U.K.’s largest independent refrigeration (including installation), tail lift and commercial vehicle fleet service and support organisation.
The company is the longest established dealer of Thermo King equipment in the UK, as well as being main dealers for most manufacturers of tail lift sold in the UK. Currently employing over 200 engineers, together with a national call centre in operation 24 as a day, 365 days a year, MFS offers unrivalled breakdown support, repair and routine maintenance for transport fleet operators across the UK.